Update: Finally fixed Chris’ link
Update:
Finally fixed Chris’ link on the links page. Moved Tess up as well since I was so graciously linked back.
Well. I got confirmation of
Well. I got confirmation of my order being cancelled, that’s good. Now I wait a day or two for my account balance to fix itself and I can order the parts from a real retailer. Woot.
Dear Matthew Perry,
We had received a request to cancel your order.
Please be informed that your order has been CANCELLED for you.
Your cancellation confirmation is: XXXXXXXX
To place another order, please visit us again at:
www.googlegear.com. Thank you for shopping with us!
Your shopping buddy,
Googleguy,
What a load of poop. At least they were nice about it. Some of the stories I’ve seen have their customer service people being real assholes. The lady I talked to was nice, all be it uninformed. But at least it got straitened out.
So, the computer gets pushed back by a few days, no biggie. In the end I get a cheaper deal anyways. Plus faster shipping which is always nice. So, now I can stop talking about it for the time being and concentrate on more importatant things. Like photography. Which I’m doing at the moment. This upcoming assignment will be a little more on the abstract side but the professor seems to like my ideas, so why not go with it. Lot of motion blurs, close-up abstracts, distortions (think “water ripples”) and odd use of light. For example, have you ever noticed that little bit of light the creeps under your door at night, making the door look ominous… well, why not take a picture of that plane of light, it looks cool enough. That’s the kind of stuff I’d like to do this time. Mostly because I can’t think of anything better. This, in artist terms, would be “art for arts sake.” Ok, back to work. Later.
You know whats sad… I’m
You know whats sad… I’m glad I’ve canceled that order. Chris just told me about NewEgg.com. I found all the same parts, plus a few extra and for less than GoogleGear. Here’s the kicker. I can get 2nd express shipping for LESS than 5-7day ground at Googlegear. Ha!
My response: Dear GoogleGear, While
My response:
Dear GoogleGear,
While I understand your policy of verifying credit cards, I don’t exactly understand how my credit card can be charged and not verified. My card was charged as soon as I placed my order and the current balance reflects that. I assumed that your ability to charge my card reflected in some way your ability to verify it as well. While I appreciate the attempt to provide security for my order, I don’t agree with the way its being handled. At this time I’m requesting that you cancel my order and refund my credit card. Or, ship my order immediately. I have no intention of providing a copy of drivers license to anyone that isn’t a representative of a local or federal government office. The mere fact that you’re company is asking for this information is in violation of several federal laws. I don’t wish to pursue this any further and the mere fact that my credit was charged has solidified my dissatisfaction. Please ship my order now or refund my card and cancel my order immediately.
Matthew M Perry
Stick THAT in your pipe and smoke it.
Dear Matthew Perry, Please be
Dear Matthew Perry,
Please be informed that your order is still on hold due to billing verification problem. While calling to your credit card issuer for verification, the bank is no longer to release the customer’s information due to the new federal regulations, we are unable to verify your billing information. If possible, please provide the copy of your credit card and the driver license so we may process your order as soon as possible. Our fax no. is (XXX)XXX-XXXX, please indicate your order# and attend to process department.
Thank you for your patience and cooperation.
Your shopping buddy,
Googlegear Billing Department
This seem sketchy to anyone else? Or am I simply being paranoid as usually? I don’t feel like coping my credit card for any reason whatsoever, so I’m very reluctant to do this. I might cancel the order and place it someplace else. Any suggestions?
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